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This page is not a help page.
It aims to present our accessibility policy and define the general accessibility level observed on the website, in accordance with the applicable protocols and regulations.

What is digital accessibility?

Digital accessibility is a set of standards and best practices covering functional, graphic, technical and editorial aspects.

Digital media (websites, mobile applications, PDF files, etc.) must adhere to particular standards and best practices in order to be accessible by people with disabilities.

For example, an accessible website allows users to:

  • Customize its display via the operating system and/or browser (enlarge or shrink characters, change typography, modify colors, turn off animations, etc.).
  • Browse using assistive technologies such as text-to-speech or Braille.
  • Navigate without having to use a mouse, just a keyboard, switches or a touchscreen.
  • Watch videos and audio content with subtitles and/or transcriptions.
  • And more.

Accessibility Policy

The « Autorité luxembourgeoise indépendante de l’audiovisuel », hereafter referred to as « ALIA », is committed to make its website accessible in accordance with the law of May 28, 2019 (in French) on the accessibility of websites and mobile applications of public sector bodies.

Accessibility statement

This accessibility statement applies to the “ALIA.lu” website.

Compliance status

This website is partially compliant with the EN 301 549 norm and with the RGAA (in French) (Référentiel Général d’Amélioration de l’Accessibilité) – version 4.1, as a result of the non-conformities and exemptions listed below.

The state of compliance was assessed following an audit carried out in October 2023, followed by a counter-audit in January 2024.

Non-accessible Contents


List of non-compliant criteria:

  • 1.1 – Some images conveying information do not have an alternative text description.
  • 1.2 – Some decorative images are not ignored by assistive technologies.
  • 1.6 – Some complex images conveying information do not have a text alternative.
  • 3.1 – Some informations are conveyed solely through colour.
  • 3.2 – Some contrasts between text and background colour are not high enough.
  • 6.1 – Some links are not explicit.
  • 7.1 – Some scripts are not compatible with assistive technologies.
  • 7.3 – Some scripts cannot be controlled using a keyboard or a pointing device.
  • 7.5 – Some status messages are not correctly presented to assistive technologies.
  • 8.2 – Some pages generated source code is invalid according to its document type.
  • 8.6 – Some page titles are irrelevant.
  • 8.7 – Some language changes are not indicated in the source code.
  • 8.9 – Some semantic elements are used for presentational effect.
  • 9.1 – Some contents are not properly structured using heading elements.
  • 9.2 – Some page structures are irrelevant.
  • 9.3 – Some lists are not properly structured.
  • 10.1 – Some contents are not formatted using stylesheets.
  • 10.4 – Some texts are unreadable when text size is increased up to 200%.
  • 10.8 – Some contents are not correctly hidden from assistive technologies.
  • 10.9 – Some informations are conveyed solely through form, size or position.
  • 10.12 – Some text-spacing properties cannot be redefined without losing content or functionalities.
  • 10.13 – Some additional contents appearing on focus or on hover of a user interface component cannot be controlled.
  • 11.1 – Some form fields do not have a label.
  • 11.10 – Input assistance is not properly used or irrelevant.
  • 11.11 – Input assistance does not provide suggestions to help correct errors.
  • 11.13 – Some input purposes cannot be deducted and thus used to automatically complete forms with user data.
  • 12.1 – The website does not have at least two navigation systems.
  • 13.3 – Some downloadable documents do not have an accessible version.
Contents not subject to accessibility obligations
  • PDF files published before September 23, 2018, unless this content is necessary for the needs of administrative processes.
  • The Google Map present on the Contact page. The information present in this map is, however, available in accessible form next to it.

Establishment of this Accessibility Statement

This accessibility statement has been established on November 10, 2023.

Technologies used for the website creation
  • HTML5
  • SVG
  • ARIA
  • CSS
  • JavaScript
Test environment

The webpage tests have been performed through the combinations of the following browsers and screen readers:

  • Firefox 117 / NVDA 2023.2
  • Firefox 117 / JAWS 2022
  • Chrome 117 / Talkback 13.1 (Android 13)
Accessibility checking tools
  • Colour Contrast Analyser
  • Firefox development tools
  • Web Developer (browser extension)
Webpages subject to the compliance audit
  1. Accueil
  2. Mentions légales
  3. Cette page accessibilité
  4. Contact
  5. Déposer une plainte
  6. Sondages
  7. Décisions
  8. Organes
  9. Cinéma

Feedback & Contact

If you don’t manage to access a content or service on this website, you can contact us by any of the following means to be oriented to an accessible alternative or obtain the content in another form.

  • Email us to:
  • Call us on:   +352 247-70 105
  • Write to us by post at the following address:
    18, rue Erasme
    L-1468 Luxembourg

We commit to replying to you within 1 month.

Within reasonable limits, the correction of the accessibility issue will preferably be carried out online such as to remedy the problem in a sustainable way.

Should this not be possible, the information you requested can be made available to you in an accessible format of your choice:

  • in writing in a document or email;
  • orally in an interview or by phone.

Enforcement procedure

Should the reply be unsatisfactory, you also have the possibility of informing the Information and Press Service, the body responsible for supervising accessibility, via its online complaint form or the Ombudsperson, the mediator of the Grand Duchy of Luxembourg.